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Customer app

Foundation

Give your customers a reason to pay on time.

An app where customers see their plan, pay with mobile money, refer friends and get help — run it as-is or white-label it. Fewer calls to your team, better repayment rates.

What you get

  • Balance and schedule

    What is due, when, and what has already been paid.

  • Trigger payments from the app

    Payments start in the app, complete with the mobile money provider, and unlock the phone right away.

  • Referrals and rewards

    Customers refer friends and earn the discounts you define.

  • Support tickets

    Open a ticket from the app; it lands in cellKi ticketing with the contract attached.

  • Notifications

    Reminders, receipts and promotions by push and SMS.

  • Your brand

    Your name, logo and colours, on Android and as a web app.

How it works

  1. 01

    Install

    The app is installed at activation or downloaded later from a link in the welcome SMS.

  2. 02

    Pay and track

    Customers pay from the app and see the confirmation and their updated schedule.

  3. 03

    Refer and upgrade

    Loyal customers refer others and qualify for new deals.

FAQ

Common questions

Does the app work on a locked phone?

Yes. The payment screen stays reachable so the customer can unlock the phone by paying.

Can it be white-labelled?

Yes. Run it as-is, or ship it under your own brand, colours and logo.

Which payment methods are supported?

The mobile-money providers connected to your cellKi account, plus cash recorded by agents.

Put your brand in your customers' pocket.

Book a demo to see the app on a device.